A brief note from the author

 

Hello, and thank you for taking the time to visit my online portfolio — a brief overview of my 24+ years of professional experience, and hopefully enough context to help you determine whether I might be the right fit for your next brief.

As with any retrospective, choices have been made in the interest of brevity. This site focuses primarily on the most recent chapters of my career, rather than the first eight years I spent managing and directing my own music publishing business — a venture that took me around the world, secured multiple record deals, and involved collaborations with some of the industry’s most recognised names.

Since pivoting to marketing strategy and design in 2006, I’ve worked across a range of agencies and holding groups, offering both specialist and generalist counsel across brand, advertising, CRM, social media, and content — as well as service design, experience design, digital transformation, and product development.

For three years, I served as Head of Strategy & Experience Design at Matter Of Form, an independent agency in Shoreditch, London. There, I helped lead a multidisciplinary team of over 25 people and worked closely with the CEO, COO, and board to transform a commoditised digital production offering into one of the UK’s leading agencies for luxury brand strategy, UX, digital design, and content.

More recently, over the past four years, I’ve been working closely with Nile, a highly sought-after strategic design firm based in Edinburgh. In a variety of senior roles, I’ve led projects spanning UX research, service and product design, digital transformation, proposition design, and product management. Between 2024-2025, I spearheaded the development of a multi-agent generative AI tool for one of the financial industry’s most established mutuals — leading a cross-functional team of architects, researchers, designers, analysts, engineers, and data scientists.

It’s this versatility — the ability to step confidently into harder-to-fill roles and the proven capacity to unify and manage complex, multidisciplinary teams, stakeholders, and projects — that I believe sets me apart.

Thank you again for your interest in my journey so far. I hope you find the following body of work interesting, informative, and insightful — I certainly enjoyed creating it.

joseph-morgan-signature

JOSEPH MORGAN


 
 

My values

 
 

Talk to your audience

Get out of the office & speak to people; because nothing beats first-hand insight.

 

Collaborate to win

Be open to all ideas and work harmoniously with all stakeholders.

 

Step boldly but safely

Be a safe pair of hands, but make the project the best it can be.

 

Be commercial & creative

Leverage creativity to generate commercial value; don’t indulge in ineffective art.

 

Do yourself proud

Stay true to yourself, no matter the weather outside.

 
 
Joe constantly absorbs new sources of information, new ways of answering problems and new tech capabilities. You want an answer. Joe has it.
— Andrew Smith, Ex-CSO, Engine Group

 

Work history

 

DESIGN & STRATEGY PRINCIPAL

Nile | 2021 - 2025

Leading multidisciplinary teams across a wide range of projects, including service design, product development, proposition design, and digital transformation, primarily within the financial services sector.

 
Experience Haus Logo

MANAGING DIRECTOR & SERVICE DESIGN LEAD

Experience Haus | 2019 - 2021

B2C training provider teaching innovation, strategy and design

B2B clients include WeTransfer / Home Office / University of Westminster / Queen Mary’s University / Santander

 

Head of Strategy & EXPERIENCE DESIGN

MOF1.jpg

Matter Of Form | 2014 - 2017

Affordable Art Fair / Aman Resorts /  Belmond/ Camel Cigarettes / Chanel / Chiva Som / Gansevoort Group / Karen Millen / LK Bennett/  Lucas Hugh / Maybourne Group/  Newton Europe/  PA Consulting/  Parka London /  Rosewood Hotels / Tate / Tangle Teezer / Teva Pharmaceuticals / The Doyle Collection / Unicef / Wolford / World Economic Forum

 
Wunderman1.png

SENIOR STRATEGIST

Wunderman | 2013 - 2014

Microsoft / X-Box / Nokia / Virgin Media Business / New Business

 
Isobar1.png

PLANNER

glue Isobar (Dentsu Aegis) | 2011 - 2013

Birds Eye / Pringles / Kellogg's Masterbrand / Rice Krispies Squares / Coco Pops / Krave / Nutri-Grain

 
Ogilvy & Mather.png

FELLOWSHIP GRADUATE

Ogilvy & Mather | Second year placement | 2010 - 2011

Ford / Nestlé / Unilever / Munch Bunch / Hellmann's

 
OgilvyOne3.png

FELLOWSHIP GRADUATE 

OgilvyOne | First year placement | 2009 - 2010

BT Phone / Broadband / Vision 


Work history 1999 - 2009 available on request